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03 / Compliance Management

Data Subject Access Requests

Locate, review, redact

GDPR-focused DSAR support: collected data reviewed to find what relates to the requester, with third-party and confidential information redacted.

GDPR focusOther privacy lawsRedaction
Data Subject Access Requests

The challenge

Access requests run on a tight clock, and one person's data is scattered across many documents.

1 month

Typical GDPR response window we work to

Playbook

Agreed with you before review

Redacted

Third-party and confidential data removed

Verified

Response set ready for release

Our perspective

How modern teams approach data subject access requests

Under the GDPR, organisations generally have one month to respond to an access request. A single requester can surface thousands of emails, chats and files, each of which may also contain other people's data or confidential information.

We agree a playbook with you, review the collected data to find what relates to the requester, and redact third-party and confidential information. The same approach works for other privacy laws with similar review needs.

We handle requests under UK GDPR and EU GDPR, Canada's PIPEDA, US state privacy laws such as California's CCPA, and the UAE's data protection laws, including the DIFC regime.

Locate and review

Collected data is reviewed to find what relates to the requester.

Redact

Third-party and confidential information is removed.

Built for GDPR

The same approach works for other privacy laws with similar review needs.

How we deliver

Go slow to go fast

We prove the approach on a small sample with you first, then scale. Here is how the work flows, and where AI carries the load versus where our attorneys apply judgement.

33%AI-assisted

Technology where it adds value

An indicative view of how work is shared between AI and our attorneys at each stage. Judgement, protocol and sign-off always stay with people.

AI Attorneys and specialists
  1. 01

    Agree playbook

    5% 95%

    Scope, exemptions and redaction rules agreed.

  2. 02

    Process the data

    70% 30%

    Collected data de-duplicated, threaded and prioritised.

  3. 03

    Review and redact

    40% 60%

    Relevant data identified; third-party and confidential data redacted.

  4. 04

    Deliver to client

    15% 85%

    Verified response set delivered for release.

What you receive

A verified, redacted response set for your team to release to the requester.

Where it fits best

  • Employee DSARs
  • Customer access requests
  • Litigation-linked requests
  • Backlogs and peaks in volume
Commercials

Pricing that fits the shape of the work

The attorney who scopes your work shares pricing up front. These are the models that typically suit data subject access requests.

Fixed fee

Best for

Defined projects, such as a CLM assessment or a contract clean-up.

How it is billed

One price for an agreed scope and outcome.

Typical fit

Unit rate with cap

Best for

Variable volume, such as document review or abstraction.

How it is billed

Per document or per contract, with a ceiling on total spend.

Typical fit

Managed team

Best for

Ongoing work, such as platform operations or monitoring.

How it is billed

A monthly fee for a dedicated team, scaled up or down with notice.

Hybrid

Best for

Programmes that mix a project with steady run work.

How it is billed

A fixed fee to build, then a unit rate or team fee to run.

Questions

What clients ask us

No. We deliver a verified, redacted response set to your team, who release it.

Answer every request accurately and on time

We locate the requester's data, redact what should not be shared and deliver a response package that is ready to release.

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